Privacy Policy

Watch Match ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our services through our website or mobile app ("Platform").

By accessing or using the Platform, you agree to this Privacy Policy.

1. Data We Collect

We may collect the following categories of personal data from you:

• Identification data: Name, email address, phone number, profile photo, ID document (if applicable)
• Account data: Username, login credentials, activity history
• Transaction data: Listings, purchase history, payment or consignment records (if applicable)
• Device data: IP address, browser type, operating system, device model
• Cookies and tracking data (see Section 7)
• Behavioral data: Login patterns, IP geolocation, session activity for fraud detection and account security

We do not knowingly collect data from individuals under the age of 18.

2. Use of Personal Data

We may use your data for the following purposes:

• To create and manage your user account
• To facilitate communication and transactions between users
• To conduct business verification and fraud prevention
• To provide customer support and respond to inquiries
• To notify you about updates, security alerts, or policy changes
• To analyze usage trends and improve our Platform
• To detect unusual login patterns and automatically flag potential high-risk behavior
• To send email communications, such as newsletters, marketing offers, platform updates, and promotional campaigns. You may opt out at any time.
• To comply with legal obligations or respond to lawful requests

3. Data Sharing and Disclosure

We may share your data in the following circumstances:

• With third-party service providers who support our operations (e.g., authentication services, payment processors, cloud storage)
• With law enforcement agencies or regulators where required by law or upon valid legal request
• With other users, only as necessary to complete transactions (e.g., buyer-seller contact)
• In connection with a merger, acquisition, or asset transfer

We do not sell your personal data.

4. Data Retention

We retain your personal data only as long as necessary for the purposes stated above, or as required by law. Afterward, we will securely delete or anonymize your information.

5. Your Rights

Subject to applicable law, you may have the following rights:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent to processing (where consent was required)
• Lodge a complaint with a data protection authority

To exercise your rights, contact: admin@watchmatch.ai

6. Cookies, Tracking, and Pixels

We use cookies and similar tracking technologies to:

• Maintain login sessions
• Analyze site traffic and user behavior
• Improve user experience
• Measure ad campaign effectiveness via tracking pixels (e.g., Meta Pixel, Google Ads Remarketing)

We display a cookie banner in compliance with applicable data privacy laws (e.g., GDPR, PDPO). By continuing to use the Platform, you consent to our use of cookies unless you disable them in your browser settings.

7. Data Security

We implement reasonable administrative and technical measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Access controls on backend systems
• Audit logs of sensitive operations

However, no method of electronic transmission or storage is 100% secure. We disclaim liability for data breaches outside of our control.

8. International Transfers

If you access our Platform from outside Hong Kong, your data may be transferred to and processed in jurisdictions that may not provide equivalent data protection. By using our services, you consent to such transfer.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users through the Platform. Continued use after such changes constitutes your agreement to the revised policy.

11. Contact Us